Conditions of Use
For all orders from our online store, the following terms and conditions apply.
2 Contractors, service
The purchase comes with Christian Grönert. For more information about us, see the license. You can contact our customer service for questions and complaints Mon - Fri from 09:00 bis 17:00 clock by phone 0049 (0) 9367-989878.
The performance descriptions on our website - www.duke -handel.de - make no offer to conclude a contract of sale, such an offer is taking place only with the online customer's order through the contact form or on the basis of a telephone or in writing given order. The then sent from us confirming receipt of the order does not constitute acceptance of this form fully purchase contract comes off with the order confirmation . The customer is no longer bound by its offer ( this goes out) , if we have not communicated the acceptance within 5 calendar days ( counted from the receipt of the order with us ) him.
If a customers late OBTAINED acceptance was such submitted, that it would be received in time to him with regular promotion , and had the customer recognize this, he has to inform us the delay immediately after the receipt of the declaration , if it is not done before . Delayed the mailing of the notification of the customer , so the assumption is not considered late. Moreover, the late acceptance is through us as a new offer to conclude a purchase contract that can accept by explicit declaration of acceptance or acceptance of the goods by the customer .
Nor added plus Shipping costs to the specified product prices. Regarding the value of the shipping can be found at the offers and the shipping information.
Payment is by bank transfer, cash on delivery, credit card, PayPal.
With the advance payment, we will provide our bank details in the order and deliver the goods after payment.
Cash on delivery
Fall when selecting the payment method cash on delivery € 10,00 plus as costs. In addition, 0,00 euros are payable directly to the delivery person.
Your credit card will be charged with completing the order.
You pay the invoice amount on the online provider Paypal. You must be registered with the principle or to register, legitimize your account and instruct us to confirm the payment (except if guest access). For more information please contact the ordering process.
You basically have the option of picking up at Christian Grönert, at the game Leite 12, 97294 Unterpleichfeld, Germany, during business hours listed below: Only by appointment. If payment is to be made upon collection, unfortunately only cash is accepted!
7 Packing station
We do not deliver to packing stations.
8 Retention of title
The goods remain our property until full payment.
If goods are delivered with obvious shipping damage, please file a complaint such errors immediately as possible to the delivery person and please do not hesitate to contact us immediately. The failure of a complaint or has contact your legal claims and their enforcement, especially your warranty rights are no consequences. But they help us to make our own claims against the carrier or transport insurance.
Below you will find an information about the condition and consequences of the legal right of withdrawal in shipping orders.
As a consumer you can without giving reasons in writing (eg letter, fax, email) or your contract within 14 days - if the goods before the deadline - by returning the item back. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Fax: 0049 (0) 9367-989875
The item is from our logistics Address:
At the game Leite 12
In case of an effective withdrawal, the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not or partially, or only return them in deteriorated condition or give us the performance received and benefits (eg benefits), you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have contractually agreed part payment provided. Otherwise the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
The right does not apply to distance contracts for the delivery of audio or video recordings or of software (especially with DVD's, software,) if the delivered data carriers have been unsealed by you.
End of cancellation policy
11th Kostentragungsvereinbarung when exercising the right of withdrawal
We make use of the opportunity, you in the exercise of reproduced in the above instruction statutory right of withdrawal as follows, the cost of the return to pay: You have to pay the regular costs of the return if the delivered goods ordered corresponds and if the price of returned does not exceed an amount of € 40.00, or if you have not yet paid the consideration or a contractually agreed partial payment at a higher price the thing at the time of revocation.
12th Treaty text storage
We save the contract text and send you the order data and our General Terms and Conditions by e-mail. The Terms and Conditions can be viewed and downloaded from this site at any time here. You can view your past orders in our customer login.
13th Contract Language
The time available for the contract language is German.
14th Notice under battery legislation
Since our programs batteries and accumulators can be included, we are after the Battery Act (BattG) obliged to draw your attention to the following: Batteries and accumulators should not be disposed of with household waste but you are legally obliged to return used batteries. Batteries can contain contaminants that could harm the environment or your health if improperly stored or disposed of. Batteries also contain important raw materials such as Iron, zinc, manganese or nickel and can be recycled. You can either use the batteries to be returned to us, or in close proximity (eg, retail or community collection or delivery to our warehouse) is returned free of charge.
The levy is limited to points of sale to end-users for the usual quantities and those batteries, which the distributor as new batteries in his range or has done.
by crossed dustbin
The sign and the crossed out wheeled bin means that you must not dispose of batteries with household waste. Under this sign you will also find the following symbols have the following meanings:
Pb: battery contains lead
Cd: battery contains cadmium
Hg: battery contains mercury